Terms of Delivery

EUROPEAN ORDERS

All orders within Europe are shipped using standard mail or parcel services, depending on the size and weight of the order. This shipping option typically does not include insurance. Please keep this in mind, as Altruism Records is not responsible for damage or loss during transit unless a tracked or insured shipping method is selected at checkout. You’ll have the option to choose faster or insured shipping if preferred.

DELIVERY TIME

European deliveries usually take between 5 and 14 business days after shipment. Delivery times may vary depending on local postal services and customs processing. Exact delivery dates cannot be guaranteed.

TAXES & IMPORT FEES

Orders shipped outside the Netherlands may be subject to local VAT, customs duties, or import fees. These charges are the responsibility of the recipient. If you’re unsure about the applicable fees, we recommend contacting your local customs office.

LIABILITY

Altruism Records is not responsible for issues caused by incorrect address input, handling errors by the shipping carrier, or lost/stolen packages. Please double-check your shipping details when placing your order.